Frequently Asked Questions

Question 1

How often should I service my HVAC system?

Accepted Answer

We recommend servicing your HVAC system at least once a year — ideally in the spring for air conditioning and fall for heating. Regular maintenance helps prevent breakdowns, improves efficiency, and extends the life of your system.

Question 2

Why is my HVAC system making strange noises?

Accepted Answer

Unusual noises like banging, rattling, or squealing can indicate a variety of issues, from loose parts to motor problems. It's best to have a professional inspect it as soon as possible to avoid further damage.

Question 3

How can I improve my home's energy efficiency?

Accepted Answer

You can improve efficiency by: • Changing air filters regularly (every 1–3 months) • Sealing ducts and windows • Installing a programmable thermostat • Scheduling regular maintenance • Upgrading to a high-efficiency HVAC unit if yours is over 10–15 years old

Question 4

What size HVAC system do I need for my home?

Accepted Answer

The right size depends on several factors, including your home’s square footage, insulation, number of windows, and local climate. We perform a detailed load calculation to determine the most efficient and effective system for your needs.

Question 5

How long does an HVAC system typically last?

Accepted Answer

With proper maintenance, most HVAC systems last: • Furnaces: 15–20 years • Air conditioners: 10–15 years • Heat pumps: 10–15 years Upgrading to a new unit can save you money on energy bills if your system is aging.

Question 6

Do you offer 24/7 emergency heating and cooling service?

Accepted Answer

Yes! We provide around‑the‑clock emergency HVAC service to ensure your home stays safe and comfortable, even if your furnace or AC breaks down overnight or during extreme weather.

Question 7

What areas do you serve?

Accepted Answer

We proudly serve homeowners throughout the Antioch, IL area and surrounding communities within our service radius. If you’re unsure whether you’re in our service area, just give us a call—we’re happy to help.

Question 8

How often should I schedule maintenance for my furnace or air conditioner?

Accepted Answer

For best performance, energy efficiency, and equipment lifespan, we recommend scheduling maintenance twice a year—once for your furnace before winter and once for your air conditioning system before summer.

Question 9

Can you help improve my indoor air quality?

Accepted Answer

Absolutely. We offer several solutions including humidifiers, air purifiers, filtration upgrades, and system cleaning to help reduce allergens, dust, and other airborne contaminants in your home.

Question 10

Do you install new HVAC systems or only perform repairs?

Accepted Answer

We provide full‑service HVAC support—including repairs, maintenance, and complete installation of new furnaces, air conditioners, and related equipment. Our team can also help you choose the best system for your home and budget.

South Shore Heating & Air Conditioning Inc. Assistant

Contact Form